The UK Government has published detailed plans for the implementation of single online accounts for citizens, businesses, properties, and council employees, providing a framework that will enable local authorities to reorganise operations around the custo

The 8 Action steps set out by the government to make the UK a world leader in digital excellence

Unless "Change" is approached in a structured and embracing manners it can often develop into a bone of contention and somewhat defeat the benefits sought in the original concept. We have put togather a quick set of guidelines towards a painfree